Student Evaluation of Teaching: Fall 2009

COURSE INFORMATION
  Course:  MG653*100  Service Management and Science
  Meeting: M  5:00pm-7:20pm       SMI 218

INSTRUCTOR INFORMATION
  Instructor:                     Davis, Mark M.
  Rank:                           No response
  Tenure Status:                  Tenured
  Full/Part-Time:                 Full-time
  Gender:                         Male
  Years college teaching:         25
  Years Bentley teaching:         24
  Previous terms teaching course: Never
  Course revisions:               Yes
  Special circumstances:          No

SUMMARY STUDENT DATA
  Enrollment:    14               Full-time:            6
  Respondents:   13               Part-time:            7
  Day:            0               Male:                 6
    Freshman:     0               Female:               7
    Sophomore:    0               Subject interest
    Junior:       0                 Interested:        13
    Senior:       0                 Neutral:            0
  Evening:        0                 Not interested:     0
  Graduate:      13               Average age:         27
                                  Avg expected grade:   3.37

                           Percentages of Responses               Means
                         -----------------------------   -----------------------
COURSE            Total  SA(5)  A(4)  N(3)  D(2) SD(1)   Section  Course    2yrs
--------------------------------------------------------------------------------
 Understanding       13     62    38     0     0     0      4.62    4.62    ---
 Difficult           13      8    23    38    15    15      2.92    2.92    ---
 Benefitted          13     62    31     8     0     0      4.54    4.54    ---
 Recommend           13     38    54     8     0     0      4.31    4.31    ---

INSTRUCTOR        Total   E(5) AA(4) AV(3) BA(2)  U(1)   Section  Course    2yrs
--------------------------------------------------------------------------------
 Preparation         13     77    23     0     0     0      4.77    4.77    ---
 Communication       13     69    31     0     0     0      4.69    4.69    ---
 Grading             13     31    38    31     0     0      4.00    4.00    ---
 Interesting         13     54    23    15     8     0      4.23    4.23    ---
 Responsive          13     77    15     8     0     0      4.69    4.69    ---
 Overall             13     62    23    15     0     0      4.46    4.46    ---

Number of sections in course:   1

SA=Strongly Agree, A=Agree, N=Neutral, D=Disagree, SD=Strongly Disagree
E=Excellent, AA=Above Average, AV=Average, BA=Below Average, U=Unsatisfactory