Student Evaluation of Teaching: Spring 2009

COURSE INFORMATION
  Course:  OM730*100  Service Operations Management
  Meeting: R  5:00pm-7:20pm       AAC 141

INSTRUCTOR INFORMATION
  Instructor:                     Salsbury, James L.
  Rank:                           Assistant Professor
  Tenure Status:                  Not Tenure Track
  Full/Part-Time:                 Full-time
  Gender:                         Male
  Years college teaching:         12
  Years Bentley teaching:         10
  Previous terms teaching course: 5-10
  Course revisions:               No
  Special circumstances:          No

SUMMARY STUDENT DATA
  Enrollment:    22               Full-time:            3
  Respondents:   20               Part-time:           17
  Day:            1               Male:                15
    Freshman:     0               Female:               5
    Sophomore:    0               Subject interest
    Junior:       1                 Interested:        14
    Senior:       0                 Neutral:            5
  Evening:        0                 Not interested:     1
  Graduate:      19               Average age:         28
                                  Avg expected grade:   3.71

                           Percentages of Responses               Means
                         -----------------------------   -----------------------
COURSE            Total  SA(5)  A(4)  N(3)  D(2) SD(1)   Section  Course    2yrs
--------------------------------------------------------------------------------
 Understanding       20     20    80     0     0     0      4.20    4.20    4.42
 Difficult           20      0    25    20    50     5      2.65    2.65    2.83
 Benefitted          20     30    60    10     0     0      4.20    4.20    4.53
 Recommend           20     45    35    20     0     0      4.25    4.25    4.42

INSTRUCTOR        Total   E(5) AA(4) AV(3) BA(2)  U(1)   Section  Course    2yrs
--------------------------------------------------------------------------------
 Preparation         20     50    35    15     0     0      4.35    4.35    4.47
 Communication       20     50    30    20     0     0      4.30    4.30    4.37
 Grading             20     40    25    30     5     0      4.00    4.00    4.21
 Interesting         20     15    50    35     0     0      3.80    3.80    4.37
 Responsive          20     40    40    20     0     0      4.20    4.20    4.53
 Overall             20     50    25    25     0     0      4.25    4.25    4.53

Number of sections in course:   1

SA=Strongly Agree, A=Agree, N=Neutral, D=Disagree, SD=Strongly Disagree
E=Excellent, AA=Above Average, AV=Average, BA=Below Average, U=Unsatisfactory