Student Evaluation of Teaching: Spring 2005

COURSE INFORMATION
  Course:  MG316*EB1  Service Operations Management
  Meeting: M  6:30pm-8:50pm       SMI 218

INSTRUCTOR INFORMATION
  Instructor:                     Davis, Mark M.
  Rank:                           Professor
  Tenure Status:                  Tenured
  Full/Part-Time:                 Full-time
  Gender:                         Male
  Years college teaching:         20
  Years Bentley teaching:         19
  Previous terms teaching course: 2
  Course revisions:               No
  Special circumstances:          No

SUMMARY STUDENT DATA
  Enrollment:    35               Full-time:           21
  Respondents:   27               Part-time:            5
  Day:           23               Male:                16
    Freshman:     0               Female:              11
    Sophomore:    1               Subject interest
    Junior:      11                 Interested:        16
    Senior:      11                 Neutral:           10
  Evening:        0                 Not interested:     1
  Graduate:       0               Average age:         23
                                  Avg expected grade:   3.31

                           Percentages of Responses               Means
                         -----------------------------   -----------------------
COURSE            Total  SA(5)  A(4)  N(3)  D(2) SD(1)   Section  Course    2yrs
--------------------------------------------------------------------------------
 Understanding       25     40    44    16     0     0      4.24    4.24    3.88
 Difficult           25      8    12    24    40    16      2.56    2.56    2.92
 Benefitted          25     44    44    12     0     0      4.32    4.32    3.65
 Recommend           25     52    32    16     0     0      4.36    4.36    3.46

INSTRUCTOR        Total   E(5) AA(4) AV(3) BA(2)  U(1)   Section  Course    2yrs
--------------------------------------------------------------------------------
 Preparation         25     52    36    12     0     0      4.40    4.40    3.81
 Communication       25     56    32     8     4     0      4.40    4.40    3.96
 Grading             25     52    24    24     0     0      4.28    4.28    3.73
 Interesting         25     48    32    16     4     0      4.24    4.24    3.42
 Responsive          25     44    40    16     0     0      4.28    4.28    3.77
 Overall             25     48    40    12     0     0      4.36    4.36    3.68

Number of sections in course:   1

SA=Strongly Agree, A=Agree, N=Neutral, D=Disagree, SD=Strongly Disagree
E=Excellent, AA=Above Average, AV=Average, BA=Below Average, U=Unsatisfactory