Student Evaluation of Teaching: Fall 2004

COURSE INFORMATION
  Course:  OM730*100  Service Operations Management
  Meeting: R  5:00pm-7:20pm       AAC 262

INSTRUCTOR INFORMATION
  Instructor:                     Salsbury, James L.
  Rank:                           Instructor
  Tenure Status:                  Not Tenure Track
  Full/Part-Time:                 Full-time
  Gender:                         Male
  Years college teaching:         10
  Years Bentley teaching:         7
  Previous terms teaching course: 4
  Course revisions:               No
  Special circumstances:          No

SUMMARY STUDENT DATA
  Enrollment:    21               Full-time:            7
  Respondents:   19               Part-time:           12
  Day:            0               Male:                12
    Freshman:     0               Female:               7
    Sophomore:    0               Subject interest
    Junior:       0                 Interested:        15
    Senior:       0                 Neutral:            4
  Evening:        0                 Not interested:     0
  Graduate:      18               Average age:         29
                                  Avg expected grade:   3.59

                           Percentages of Responses               Means
                         -----------------------------   -----------------------
COURSE            Total  SA(5)  A(4)  N(3)  D(2) SD(1)   Section  Course    2yrs
--------------------------------------------------------------------------------
 Understanding       19     37    58     5     0     0      4.32    4.32    4.08
 Difficult           19      0    16    47    32     5      2.74    2.74    2.92
 Benefitted          19     37    63     0     0     0      4.37    4.37    4.00
 Recommend           19     42    58     0     0     0      4.42    4.42    3.85

INSTRUCTOR        Total   E(5) AA(4) AV(3) BA(2)  U(1)   Section  Course    2yrs
--------------------------------------------------------------------------------
 Preparation         19     58    21    21     0     0      4.37    4.37    4.23
 Communication       19     47    32    21     0     0      4.26    4.26    3.92
 Grading             19     32    32    37     0     0      3.95    3.95    4.15
 Interesting         19     26    37    37     0     0      3.89    3.89    3.69
 Responsive          19     32    47    21     0     0      4.11    4.11    4.15
 Overall             19     37    47    16     0     0      4.21    4.21    4.08

Number of sections in course:   1

SA=Strongly Agree, A=Agree, N=Neutral, D=Disagree, SD=Strongly Disagree
E=Excellent, AA=Above Average, AV=Average, BA=Below Average, U=Unsatisfactory