Student Evaluation of Teaching: Spring 2003

COURSE INFORMATION
  Course:  MK718*100  The Marketing of Services
  Meeting: M  5:00pm-7:20pm       SMI 305

INSTRUCTOR INFORMATION
  Instructor:                     John, Joby 
  Rank:                           No response
  Tenure Status:                  No response
  Full/Part-Time:                 No response
  Gender:                         Male
  Years college teaching:         17
  Years Bentley teaching:         No response
  Previous terms teaching course: No response
  Course revisions:               No response
  Special circumstances:          No response

SUMMARY STUDENT DATA
  Enrollment:    30               Full-time:           14
  Respondents:   27               Part-time:           10
  Day:            0               Male:                 8
    Freshman:     0               Female:              16
    Sophomore:    0               Subject interest
    Junior:       0                 Interested:        27
    Senior:       0                 Neutral:            0
  Evening:        0                 Not interested:     0
  Graduate:      27               Average age:         28
                                  Avg expected grade:   3.38

                           Percentages of Responses               Means
                         -----------------------------   -----------------------
COURSE            Total  SA(5)  A(4)  N(3)  D(2) SD(1)   Section  Course    2yrs
--------------------------------------------------------------------------------
 Understanding       27     44    52     0     4     0      4.37    4.37    4.83
 Difficult           27      7    15    41    33     4      2.89    2.89    3.10
 Benefitted          27     37    56     4     4     0      4.26    4.26    4.76
 Recommend           27     37    44    15     4     0      4.15    4.15    4.67

INSTRUCTOR        Total   E(5) AA(4) AV(3) BA(2)  U(1)   Section  Course    2yrs
--------------------------------------------------------------------------------
 Preparation         27     67    33     0     0     0      4.67    4.67    4.93
 Communication       27     48    44     4     0     4      4.33    4.33    4.60
 Grading             27     26    44    26     0     4      3.89    3.89    4.02
 Interesting         27     22    44    26     7     0      3.81    3.81    4.62
 Responsive          27     44    33    19     4     0      4.19    4.19    4.52
 Overall             27     48    44     4     4     0      4.37    4.37    4.71

Number of sections in course:   1

SA=Strongly Agree, A=Agree, N=Neutral, D=Disagree, SD=Strongly Disagree
E=Excellent, AA=Above Average, AV=Average, BA=Below Average, U=Unsatisfactory